SHIPPING POLICY

Thank you for choosing Nutenovo LLC. We are committed to providing our customers with fast, safe, and reliable shipping services. Please read the following shipping policy for information on shipping, delivery, and transportation.

1. Order Processing Time
All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays). If there is a large order volume or an item is temporarily out of stock, we will promptly notify you of the updated shipping progress via email.

2. Shipping Time

Domestic Standard Shipping: Estimated delivery time is 5-7 business days;

Domestic Expedited Shipping (Optional): Estimated delivery time is 2-5 business days;

International Shipping: Typically takes 7-20 business days depending on the destination.

Please note that shipping time may be slightly delayed due to weather, customs clearance, or peak logistics seasons.

3. Shipping Costs

Standard shipping costs will be automatically calculated at checkout;

Expedited and international shipping costs will be automatically generated based on the region and weight.

4. Order Tracking
After shipment, the system will automatically send an email containing the tracking number. You can check your order's shipping status in real time using this information.

5. Shipping Responsibility
Once the goods are handed over to the logistics carrier, the shipping risk transfers to the buyer. In case of delays, loss, or damage, please contact us promptly, and we will assist in coordinating with the carrier to resolve the issue.

6. Address and Delivery
Please confirm the accuracy of your shipping address when placing your order. If the package is returned or delayed due to an error in the buyer's address, the buyer will bear the related costs.

7. Policy Updates
We may update this policy based on business adjustments or changes in shipping services. Updates will be published on this page and will take effect immediately.

8. Contact Us
If you have any questions about shipping or order status, please contact:
Email: kianna@nutenovo.store
support@nutenovo.store
Phone: 980-504-6579